Global
Support
We are aware of the absolute need for continuity of service. We use
latest technology remote-control software to solve any problem without
delay, no matter in which part of the world the system is installed.
While this software has proven to be very reliable even in adverse
conditions, we know that human error and hardware failure can create
problems. Therefore we offer a long-term, maintenance and support
contract for the complete system to provide you with the very high level
of back-up that is essential today.
Our Executive Support offers:
- 24 hour telephone 'Hot-Line' to assist the users.
- password protected on-line remote-control by modem.
- on-site support (available in selected countries)
- free maintenance upgrades
Customisation
In order to get maximum efficiency and productivity with optimized
communication with other branches and head-office, we will tailor the
software to meet your country and business specific requirements.